Tag Archives: travel agent certification

In October 2020, Robin Lawther took a post managing Expedia’s Travel Agent Affiliate Program (TAAP). He was no stranger to the company — he’s been with Expedia for eight years, always on the B2B side — but it was a “low point” for the company and the travel industry as a whole as the pandemic raged, Lawther recalled. Despite the volatility at the time, Lawther, today the vice president of Expedia TAAP, still sees the promise in a segment of Expedia’s business that serves travel advisors. “We’ve always looked at […]