The media is rife with stories of passengers stranded at airports and inside the aircraft (even the tarmac in one case) due to flight delays caused by dense fog conditions in Delhi and other parts of northern India. Every winter, we see various flights getting delayed, diverted, or canceled due to weather changes. Between January and November 2023, we saw 1.88 million passengers being affected due to flight delays and 249,000 passengers stranded due to flight cancellations. With Delhi experiencing one of the season’s worst fog this past week, an estimated over 1,000 flights were delayed by various airlines.
Travel insurance can help in such situations. A travel cover pays out a flat benefit to the traveler if the flight is delayed beyond a certain time limit, which is typically 2-3 hours. A flight can get delayed or canceled not only due to weather conditions, but also due to technical or operational reasons, airport, or ATC issues, among others. In fact, one of the highest numbers of travel insurance claims that we see every year at Digit is due to flight cancellations and in FY23, most claims came due to flight delays. Despite the benefits, many don’t buy travel insurance